Element Logic, the world’s first and largest AutoStore distributor, has appointed Gary Allen as the Customer Success Director of its UK business.

In this crucial new role, Gary will provide dedicated after installation support, further strengthening Element Logic’s already excellent reputation for managing projects on time and within budget.  

Gary brings over 20 years’ experience in the warehouse automation sector following his tenure as Sales Director at Linde MH UK. With such extensive industry expertise, he will be instrumental in elevating Element Logic’s UK business to deliver world-class post-project customer service, effectively addressing the evolving logistical needs of the company’s expanding client base. 

I am thrilled to join Element Logic at such a pivotal time. Leading the UK Customer Success team as we continue to grow the UK business is truly exciting. We have great customers, and my goal is to enhance their experience and support them in maximising their growth, whilst being mindful of the challenges we face in delighting our customers.

Gary Allen, Customer Success Director, Element Logic UK

Scott Torrington, Managing Director for Element Logic UK, said, “Gary’s appointment demonstrates our commitment to delivering world class service and support. The challenge for our customers is to ensure that their system is maximised to its full potential and grows along with their businesses and we are focused on how we can provide the best team and service to make that possible.”  

He added: “We are delighted to welcome Gary to our team. As a proven leader in our industry, he will significantly enhance our senior leadership team as we grow Element Logic UK to new heights.” 

Element Logic UK has had a record-breaking year in terms of AutoStore installations and new customer enquiries and remain committed to enhancing efficiency and optimising solutions for warehouses and distribution centers globally.